NHome Warranty

NHomeWarranty.com

Privacy Policy

Effective Date: April 25, 2023 

OVERVIEW OF PERSONAL INFORMATION COLLECTIONS PRACTICES 

The chart below is intended to provide an overview of NHW’s collections, use and retention  practices relating to your personal information. For further detail, please reference the Privacy  Policy that follows, including the Privacy Notice for California and Virginia consumers, if  applicable to you.

Category of Personal Information 

Purpose for Collection and Use 

Retention Practices

Identifiers and  

Identifying Items

We may use or disclose the personal  information we collect: (a) to allow  you to register and create an  account and profile on the NHW Applications (and elsewhere); (b) to  fulfill and facilitate any repair or  replacement obligations owed to  you in connection with any home  service plan covering your property,  including sending you maintenance  communications; (c) to share your  information (including for marketing  and other purposes) with our  affiliates and subsidiaries, where we  consider appropriate; (d) to deliver,  provide and process payment for a  Product or Service you have  

requested; (e) to enable you to  provide us with feedback; (f) to  administer promotions you enter  into such as a contest or  

sweepstakes; (g) to allow your  participation in our Communications  Services (where available on the  NHW Applications); (h) to allow your  participation in any surveys; (i) to  prevent transactional fraud and  other illegal activity and to protect  the rights, property and safety of us,  you and others; (j) to alert you to  changes and updates in our NHW Applications’ policies, Products or  Services; (k) to send you  

communications (including targeted  marketing and promotional offers)  that may be of interest to you, such  as emails or text messages about  NHW and its affiliates and  

subsidiaries and their products or  services; (l) to customize, measure  and improve products, services,  content and advertising, including  generating internal reports about  the use of our NHW Applications;  (m) to personalize your overall  experience with NHW; (n) to  

enforce our Terms of Use; (o) for  testing, research and product 

We will keep your personal  

information during the period of  your relationship with us and, after  that period ends, for as long as is  necessary in connection with both  our and your legal rights and  obligations. This may mean that we  keep some types of personal  information for longer than others. We use the following criteria to  determine how long to retain  personal information: (a) our  relationship with you, and the  goods or services we provide to  you; (b) any laws or regulations  that we are required to follow; (c)  whether we are or may be in a  legal or other type of dispute with  each other or any third party; (d)  the type of information that we  hold about you; (e) whether we are  asked by you or any regulatory  authority to keep your personal  information for a valid reason, or if  we may need to provide it for any  legal reasons; and (f) technical  considerations and feasibility, and  the level of protections in place for  your personal information.

Commercial Information 

development; (p) to respond to law  enforcement and regulatory  

requests, or as required by  

applicable law, regulation or court  order; (q) in connection with a  merger, acquisition, divestiture,  restructuring, reorganization,  dissolution or other transaction  involving some or all of our assets  that include your information; (r) for  certain other purposes disclosed at  the time you provide your  

information; and (s) as otherwise set  forth in this Privacy Policy.

 

Internet or Other  

Electronic Network  

Activity

Sensory Data

Inferences from Personal  Information Collected

PRIVACY POLICY

This Privacy Policy is being provided to you by N Home Warranty (“NHW”, “we” or “us”) on  behalf of itself and certain of its affiliates and subsidiaries. This Privacy Policy applies to  information we receive from or about you, including personally identifiable information, in  connection with your access or use of: (a) the website NHW.com (together with any successor  website, the “Site”), (b) other interactive properties, including, but not limited to, any NHW mobile applications (together with the Site, the “NHW Applications”), (c) the products and  services provided by NHW, including through the NHW Applications or offline (the “Product(s)”  and “Service(s)”), (d) offline communications with NHW, including direct mail, telephone and  postal mail and (e) any other means or applications in which you connect with NHW or a third  party from whom NHW receives information about you. 

By accessing or using the NHW Applications or our Products and Services, registering with,  providing personal information to, or communicating with, NHW, you explicitly accept, without  limitation or qualification, the collection, use, storage and transfer (including international  transfer) of your personal information in the manner described in this Privacy Policy. THIS  PRIVACY POLICY AFFECTS YOUR RIGHTS AND LIABILITIES UNDER THE LAW. If you do not agree  to the terms of this Privacy Policy, do not access or use the NHW Applications, provide us with  personal information or otherwise communicate with us. 

INFORMATION WE COLLECT 

We may collect different types of information about you, depending upon how you interact  with us. This information may include personal information, Financial Information,  demographic information, log-in information and Device information. Sometimes we collect  combinations of all these types of information or aggregate some or all of these types of  information to improve the Products and Services and facilitate other legitimate business  purposes. In each case, when using the NHW Applications, it is indicated on the NHW Applications whether any personal information or demographic data must be provided for you  to access and use the NHW Applications or purchase the requested Product or Service. 

Connecting with the NHW Applications and Information Provided by You 

When You Register or Otherwise Contact Us. When you provide us with information  (including personal information) in connection with a particular activity, you agree that such  action constitutes a purchase or inquiry establishing a business relationship with us. You  expressly consent to receiving communications from NHW (and its affiliates and subsidiaries)  through the information you provided to us. You also attest that you have legal authority over  any telephone number you provide to us and can provide the authorization to contact you. This  means NHW may contact you, in person or by recorded message, by e-mail, telephone or  mobile telephone number (including use of automated dialing equipment), text (SMS) message,  or any other means of communication that your wireless or other telecommunications device  may be capable of receiving.

Registration Information. We will collect personal information from you if you register on  the NHW Applications or place an order for our Products or Services, which may include, but is  not limited to, name, address, phone number(s), and email address(es). You may not use a  user/account name that is vulgar or otherwise offensive (as determined by NHW), infringes any  trademark or other proprietary rights of others, or is used in any way that violates the terms of  use of the Site (the “Terms of Use”). NHW reserves the right to deny, in its sole discretion, any  user access to the NHW Applications or our Products and Services without notice, for any or no  reason. 

Financial Information. Financial information is information that you provide to us, including  your bank account number, routing number, debit or credit card number and related billing  information (collectively, the “Financial Information”). We require such Financial Information in  order to process payment for the purchase of a Product or Service that you have requested. By  submitting your Financial Information, you consent to our providing your Financial Information  to those Authorized Third-Party Service Providers as are reasonably necessary to support and  process your transactions as well as your credit card issuer and banking institution. We ask that  you do not enter Financial Information into your profile, except in the fields provided for that  information. 

Facebook. You may be given the option to link your Facebook account so that you can  comment on the NHW Applications and your interaction with NHW or take advantage of other  features of the NHW Applications. When you comment on the NHW Applications using your  Facebook username and password and click “allow” on the Facebook permission authorization  screen, we will automatically import all information that you allow to be imported from your  Facebook profile based upon your privacy settings at Facebook, such as your location, your  interests, etc. (collectively, “Permitted Facebook Profile Content”) and you give us permission  to: (a) capture, store, use and display your Permitted Facebook Profile Content, including  syncing access to such Permitted Facebook Profile Content when you are not using NHW Applications and (b) otherwise use Permitted Facebook Profile Content as described in this  Privacy Policy. The authentication of your Facebook login credentials is conducted solely  through Facebook. 

User Generated Content. The NHW Applications may contain review or chat areas, or other  message, communication or other mechanisms designed to enable you to communicate with  others or to post content on the NHW Applications (the “Communication Services”). Please  remember that any information you disclose while participating with the Communication  Services becomes public information, becomes the property of, and is subject to redistribution  by, NHW. You should exercise caution and discretion when deciding to disclose your personal  information in a submission or posting. There is no expectation of privacy when posting or  otherwise participating on the Communication Services. If you post content, such as messages,  reviews or photos, please be aware that any personally identifiable information contained in  such content is accessible to registered users or visitors to that NHW Application or 

Communication Services and we have no control over how those users may use your personally  identifiable information. We have the right, but not the obligation, to monitor any activity and  content associated with the Communication Services. We reserve the right to take action in  connection with any content, including that which we deem inappropriate. Please review our  Terms of Use for more information regarding your appropriate use of these Communication  Services. 

Information Collected Through Technology 

In addition to any personal information or other information that you choose to submit to us,  we and our third-party service providers may use a variety of technologies such as cookies,  pixel tags and web beacons, browser analysis tools, and web server logs to track and record  certain information. As you use our NHW Applications, your browser and devices communicate  with servers operated by us, our business partners and our service providers to coordinate and  record your activity and fulfill your requests (“Usage Information”). We collect many different  types of information from cookies and other technologies. For example, we may collect  information from the devices you use to access our NHW Applications, your operating system  type or mobile device model, browser type, domain, and other system settings, as well as the  language your system uses and the country and time zone of your device. Browsers routinely  send these types of information to web servers. In addition, we collect your IP address or other  unique identifier (“Device Identifier”) from your computer (or other device) used to access the  NHW Applications (each, a “Device”). A Device Identifier is a number that is automatically  assigned to the Device used to access the NHW Applications, and our computers identify your  Device by its Device Identifier. We may also collect information about the website you were  visiting before you came to our NHW Applications and the website you visit after you leave our  NHW Applications, if this information is supplied to us by your browser. We may use this Usage  Information for a variety of purposes, including to enhance or otherwise improve the NHW Applications. 

The information from cookies and related technology is stored in web server logs and also in  web cookies kept on your Device(s), which are then transmitted back to our Site by your  Device(s). These servers are operated, and the cookies managed, by us, our business partners  or our service providers. For example, when you visit NHW Applications, we and our service  providers may place cookies on your Device(s). Cookies allow us to recognize you when you  return to an NHW Application and may track and target your interests in order to provide a  customized experience. Cookies also help us detect certain kinds of fraud. A “cookie” is a small  amount of information that a web server sends to your browser that stores information about  your account, your preferences, and your use of the NHW Applications. Some cookies contain  serial numbers that allow us to connect your activity with NHW Applications with other  information we store about you in your profile or as related to your interactions with NHW Applications.

Some cookies are temporary, whereas others may be configured to last longer. “Session”  cookies are temporary cookies used for various reasons, such as to manage page views. Your  browser usually erases Session cookies once you exit your browser. “Persistent” cookies are  more permanent cookies that are stored on your computers or mobile devices even beyond  when you exit your browser. We use Persistent cookies for a number of purposes, such as  retrieving certain information you have previously provided. “Flash” cookies, known as local  shared objects, are data files placed on a Device via the Adobe Flash plug-in that may be built-in  to or downloaded by you to your Device to personalize your visit. Our third-party service  providers also may use Flash cookies to collect and store information. Flash cookies are  different from standard browser cookies because of the amount of, type of, and way data is  stored. Cookies may be used for many purposes, including, without limitation, remembering  you and your preferences and tracking your visits to our web pages. You can choose to have  your computer warn you each time a Persistent or Session cookie is being sent, or you can  choose to turn off such cookies through your browser settings. Each browser is a little different,  so look at your browser Help menu to learn the correct way to modify your cookies. However,  cookie management tools provided by your browser will not remove Flash cookies. In some  cases, you may be able to disable cookies on your Device. However, if you choose to disable  cookies on your Device, some features of the NHW Applications may not function properly. For  instance, if cookies are disabled, you will not be able to log into the Site and therefore you will  experience an anonymous user experience. 

Pixel tags and web beacons are tiny graphic images placed on the NHW Applications or in our  emails that allow us to determine whether you have performed specific actions. When you  access the NHW Applications or open email messages, the pixel tags and web beacons generate  a notice of that action to us, or our service providers. These tools allow us to measure  responses to our communications and improve the NHW Applications and promotions. 

We also use embedded scripts which are programming codes designed to collect information  about your interactions with the NHW Applications, such as the links you click on. The code is  temporarily downloaded onto your Device from our web server or a third-party service  provider, is active only while you are connected to the NHW Applications and is deactivated or  deleted thereafter. 

We use HTML5, another form of collection, in our apps for the iPhone or iPad (and any other  Apple iOS device). HTML5 is another form of collection, tracking and storage that does not rely  on traditional browser cookies. Like Flash cookies, HTML5 cookies can be used to track users  across websites but are not stored in browsers’ cookie files. To our knowledge there is currently  no known way for a user of a mobile device to remove HTML5 tracking and storage. 

In many cases, the information we collect using cookies and other tools is used in non identifiable ways, without any reference to personal information. For example, we use  information we collect about NHW Application users to optimize our Products and Services and  understand traffic and usage patterns. In other cases, we associate the information we collect 

using cookies and related technologies with personal information. Whenever we associate  Usage Information or a Device Identifier with your personal information, we will treat it as  personal information. 

Information You Provide About a Third Party 

If you send someone else a communication from the NHW Applications, such as sending an  invitation to a friend, the information you provide (names, e-mail addresses, etc.) is used to  facilitate the communication and is not used for any other marketing purpose unless we obtain  consent from that person or we explicitly say otherwise. Please be aware that when you use  any send-to-a-friend functionality on the NHW Applications, your e-mail address may be  included in the communication sent to your friend. 

Information We Collect from Third Parties 

We may receive personal information from third parties who have purchased on your behalf, or  recommended to you, our Products and Services (for example, Products and Services purchased  by realtors who sold or rented you your home), which may include, but is not limited to, your  name, address, phone number(s), and email address(es). We also acquire information from  other trusted sources to update or supplement the information you have provided or that we  collected automatically, such as information to validate or update your address or other  demographic and lifestyle information. We use this information to help us maintain the  accuracy of the information we collect, to target our communications so that NHW can inform  you of products, services and offers that may be of interest to you and for internal business  analysis or other business purposes. 

Third Party Analytic Technologies 

We use third parties’ analytic and tracking tools to better understand who is using the NHW Applications, how people are using the NHW Applications, how to improve the effectiveness of  the NHW Applications and their content and how to serve more targeted advertising to you.  Those third-party companies may use cookies, pixel tags or other technologies to collect and  store anonymous information such as time of visit, pages visited, time spent on each page of  the NHW Applications, Device Identifiers, type of operating system used and other website(s)  you may have visited. They might combine information they collect from your interaction with  NHW Applications with information they collect from other sources and use this combined  information to send you certain marketing or other communications. We do not have access to,  nor control over, third parties’ use of cookies or other tracking technologies. 

If you wish to exercise choice with respect to collection and use of the data by these third-party  tools, you may visit: http://www.aboutads.info/choices/ 

Some of the analytic and tracking tools we may use are Google Analytics and Google Analytics  Advertising. The Google Analytics Advertising features we may use include the following:

  1. Remarketing; 
  2. Google Display Network Impression Reporting; 
  3. Google Analytics Demographic and Interest Reporting; and 
  4. Integrated services that require Google Analytics to collect data via advertising cookies and  anonymous identifiers 

If you wish to manage your Google accounts, you may visit:  

https://www.google.com/settings/u/0/ads/authenticated 

If you wish to prevent your data from being used by Google Analytics, Google has developed  the Google Analytics opt-out browser add-on available at:  

https://tools.google.com/dlpage/gaoptout/ 

HOW WE USE AND SHARE YOUR INFORMATION 

We use your information (including your personal information), subject to applicable laws, for  the following purposes: 

  1. to allow you to register and create an account and profile on the NHW Applications (and  elsewhere); 
  2. to fulfill and facilitate any repair or replacement obligations owed to you in connection with  any home service plan covering your property, including sending you maintenance  communications; 
  3. to share your information (including for marketing and other purposes) with our affiliates  and subsidiaries, where we consider appropriate; 
  4. to deliver, provide and process payment for a Product or Service you have requested; 5. to enable you to provide us with feedback; 
  5. to administer promotions you enter into such as a contest or sweepstakes; 
  6. to allow your participation in our Communications Services (where available on the NHW Applications); 
  7. to allow your participation in any surveys; 
  8. to prevent transactional fraud and other illegal activity and to protect the rights, property  and safety of us, you and others; 
  9. to alert you to changes and updates in our NHW Applications’ policies, Products or Services;
  10. to send you communications (including targeted marketing and promotional offers) that  may be of interest to you, such as emails or text messages about NHW and its affiliates and  subsidiaries and their products or services; 
  11. to customize, measure and improve products, services, content and advertising, including  generating internal reports about the use of our NHW Applications; 
  12. to personalize your overall experience with NHW; 
  13. to enforce our Terms of Use; 
  14. for testing, research and product development; 
  15. to respond to law enforcement and regulatory requests, or as required by applicable law,  regulation or court order; 
  16. in connection with a merger, acquisition, divestiture, restructuring, reorganization,  dissolution or other transaction involving some or all of our assets that include your  information; 
  17. for certain other purposes disclosed at the time you provide your information; and 19. as otherwise set forth in this Privacy Policy. 

Transactional Communications. 

We may send you communications from time to time relating to your account, orders and other  transactional matters involving NHW (or its affiliates and subsidiaries). These communications  may include requests, order confirmations, invoices, renewals or customer service notifications.  We may also send you service-related announcements; for instance, if our Services are  suspended for maintenance, the delivery of a Product is delayed or there is some service issue  with an item you may have ordered. You may not opt out of receiving these communications,  as they are not promotional in nature. 

Authorized Third Party Service Providers. 

We may use third party service providers (“Authorized Third Party Service Providers”) to help us  operate our business and the NHW Applications or administer activities on our behalf. We may  share your information with these Authorized Third Party Service Providers. 

Third Parties Who Recommended Our Products And Services. 

From time to time we may provide to third parties who either purchased on your behalf, or  recommended our Products and Services to you (such as realtors who sold or rented you your  home), information regarding your use of those Products or Services. 

Electronic And Direct Mail Promotional Offers. 

NHW and our affiliates and subsidiaries may send you promotional emails and direct mailings  regarding special offers about our Products and Services or on behalf of third party marketing 

partners that may be of interest to you. If you do not want to receive emails or direct mail  regarding special promotions or offers you may opt-out as provided in the CHOICE AND OPT  OUT section below. 

Telemarketing. 

If you have given us your telephone number, NHW and our affiliates and subsidiaries may use  the telephone number you provided to contact you, including to: (a) follow up on your order  and (b) market to your renewals or other Products or Services. If you would prefer not to  receive marketing phone calls from us, you may opt out as provided in the CHOICE AND OPT  OUT section below. 

Third Party Tracking and Advertising. 

We may allow third-party companies to serve ads or collect certain anonymous information on  our behalf when you visit the NHW Applications. These companies may use non-personally  identifiable information (i.e., click stream information, browser type, time and date, subject of  advertisements clicked or scrolled over) during your visits to the NHW Applications and other  websites to provide advertisements about goods and services that may be of interest to you.  

Co-Branded Areas. 

Certain areas on our NHW Applications may be provided to you in association with third parties  such as advertisers that provide products and services or rewards programs (“Co-Branded  Areas”). Such Co-Branded Areas will identify the applicable third party. If you elect to register  for the products or services provided at these Co-Branded Areas, you either will be providing  your personal information to both us and the applicable third party or we may be providing  your personal information directly to such third party. With respect to Co-Branded Areas, your  information will be subject to this Privacy Policy as well as the privacy policy and practices of  this third party. We are not responsible for the privacy practices of such third parties, and we  suggest you review the individual privacy policies of each company with whom you establish a  relationship (including those third-party sponsors or advertisers within a Co-Branded Area). 

Feedback. 

All comments, feedback or materials submitted by you to us, including feedback, testimonials,  images, reviews, questions, comments, suggestions or ideas (collectively, “Feedback”), shall be  received and treated by us on a non-confidential and unrestricted basis (except to the extent  such Feedback is subject to certain restrictions under applicable law). In accordance with all  applicable law and this Privacy Policy, NHW and its affiliates and subsidiaries will be free to use,  display, perform, distribute, copy, adapt, and promote, in any medium now known or later  developed, without compensation to you, the Feedback along with all ideas, concepts, know how, techniques or methodologies contained in such Feedback, for any purpose whatsoever,  including without limitation, developing, marketing and selling our Products and Services  incorporating such Feedback. You agree that in submitting Feedback, such Feedback will not  violate any right of any third party, including any confidentiality, copyright, trademark, privacy 

or other personal or intellectual property or proprietary rights, and will not cause injury to any  person or entity. You further agree that no Feedback you submit will contain libelous or  otherwise unlawful, threatening, abusive or obscene material, or contain viruses, commercial  solicitations, or any form of “spam”. 

Sweepstakes, Contests And Promotions. 

We may offer sweepstakes, contests, and other promotions (each, a “Promotion”) that may  require registration. By participating in a Promotion, you are agreeing to the official rules that  govern such Promotion. If you choose to enter a Promotion, personal information may be  disclosed to third parties or the public in connection with the administration of such Promotion  and as required by law or permitted by the Promotion’s official rules. In addition, if you choose  to enter a Promotion, the personal information you provide to us will be used by us in  accordance with the terms of this Privacy Policy. 

Legal Matters; Safety. 

We may, without your consent, access and disclose your information, any communications sent  or received by you (including, without limitation, the contents of any chat, messaging, or other  communication posted in the Communication Services), and any other information that we may  have about you or your account as may be permitted or required by law (including, but not  limited to, court order or subpoena), including to prevent or investigate suspected fraud,  violations of our Terms of Use or activity that appears to us to be illegal or may expose us to  legal liability. Additionally, in accordance with all applicable law and this Privacy Policy, we may  disclose your information and communications in situations that we believe to be: (a)  emergencies involving potential threats to the physical safety of any person or property if we believe that your information in any way relates to that threat or (b) inappropriate with respect  to your conduct on the NHW Applications or when using the Communication Services. 

Sale Or Transfer Of Business Or Assets. 

In the event that we, or any of our businesses, are sold or disposed of as a going concern,  whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or  receivership, personally identifiable information (including all personal information) of our  customers and visitors to our NHW Applications may be one of the assets sold or merged in  connection with that transaction. In addition, information about our customers and registered  users may also be disclosed in connection with a commercial transaction where we or any one  of our businesses are seeking financing, investment, support or funding. 

ACCESS TO YOUR INFORMATION 

If you have an online account with us, you may choose to resign and deactivate or otherwise  manage your account at any time by visiting My Account. If for any reason you are concerned  that the personal information or Financial Information you provided to us is not correct and you  wish to change it, please call our Customer Care Department at 1-866-676-0106. We will be  happy to review, update or remove information as appropriate. If you deactivate your account,  we may still retain certain information associated with your account for analytical purposes and 

recordkeeping integrity, as well as to prevent fraud, resolve disputes, enforce our Terms of Use  or other policies, take actions we deem necessary due to technical and legal requirements, and  as dictated by constraints related to the security, integrity and operation of our NHW Applications. In addition, if certain information has already been provided to third parties as  described in this Privacy Policy, retention of that information will be subject to those third  parties’ privacy practices. 

CHOICE AND OPT OUT 

To opt-out of marketing communications or to request to be added to our Do Not Call List or  our Do Not Mail List, you may use one of these convenient methods: 

Electronic Promotional Offers. If you do not want to receive emails regarding special  promotions or offers, you may: (a) click the unsubscribe link in the footer of any email; (b) call  customer care at 1-866-676-0106 or (c) contact our Privacy Coordinator at the address set forth  below. 

Direct Mail Promotional Offers. If you do not want to receive promotional offers through  direct mail, you may: (a) call customer care at 1-866-676-0106 or (b) contact our Privacy  Coordinator at the address set forth below. 

Telemarketing. If you do not want to receive marketing phone calls, you may: (a) call  customer care at 1-866-676-0106; (b) ask to be placed on our Do Not Call list when you receive  a call from us or (c) contact our Privacy Coordinator at the address set forth below. 

If you receive marketing communications from NHW or one of its affiliates or subsidiaries, you  must opt-out individually from each of the brands from which you are receiving brand-specific  marketing communications. 

Please note that even if you opt out of receiving promotional electronic or direct mail offers, we  may continue to send you service notifications by email or direct mail that are related to your  account(s) and our Products and Services you have requested or in which you are currently  enrolled. 

Service Notification Program. In the event you elect to receive certain notices and  announcements via text message (SMS) through NHW’ Service Notification Program, you can  opt out of continuing to receive these communications through SMS by texting STOP to the  SMS number used by NHW to contact you. You can also call 1-866-676-0106 to opt out of this  SMS program. 

IMPORTANT DISCLOSURES, PRACTICES AND CONTACT INFORMATION 

Links To Other Website(S) And Communities. 

To the extent hyperlinks may be utilized to access external or third-party website(s) and  communities, you should be aware that these external or third-party website(s) and  communities are not controlled by us and, therefore, are not subject to this Privacy Policy. We 

recommend that you review the privacy policies of each such website and community to  determine how your information will be utilized. 

Security.  

We maintain physical, electronic and procedural safeguards to protect the confidentiality and  security of information transmitted to us. To guard your information delivered to us  electronically, the NHW Applications use Secure Sockets Layer (SSL). SSL encrypts your credit  card number, name and address so only we are able to decode your information.  Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100%  secure. As a result, while we strive to protect your information, to the extent permitted by law,  we do not guarantee or warrant the security of any information you transmit to or from the  NHW Applications, and you do so at your own risk. 

We urge you to keep any password that you establish with us in a safe place and not to divulge  it to anyone. Also, we advise that you log off your account and close your browser window  when you have finished your visit to an NHW Application. This is to ensure that others cannot  access your account, especially if you are sharing a computer with someone else or are using a  computer in a public place. 

California And Virginia Resident Privacy Rights. 

If you are a California or Virginia resident, applicable law may provide you with additional  privacy rights with respect to our collection, use and disclosure of your personal information.  

A Note To International Users.  

The NHW Applications are operated in the United States. If you are located anywhere outside  of the United States, please be aware that information we collect will be transferred to,  processed and stored in the United States. The data protection laws in the United States may  differ from those of the country in which you are located, and your personal information may  be subject to access requests from governments, courts, or law enforcement in the United  States according to laws of the United States. By using the NHW Applications or providing us  with any information, you consent to this transfer, processing and storage of your information  in the United States. You are also consenting to the application of United States federal and  Tennessee state law in all matters concerning the NHW Applications and this Privacy Policy. 

Children’s Privacy. 

The NHW Applications are generally intended for general adult audiences and are not directed  or intended for children under sixteen years of age. We do not knowingly collect personal  information from individuals under sixteen years of age. If you are under sixteen years of age,  you should not register or provide personal information on the NHW Applications. If we later  obtain actual knowledge that a user who has provided personal information is under sixteen  years of age, we will take steps to remove that user’s personal information from our systems.  Additionally, we do not knowingly sell or share personal information of individuals who are  under sixteen years of age.

Changes To the Privacy Policy. 

We may change this Privacy Policy from time to time. The most recent version of the Privacy  Policy will always be posted on the NHW Applications, with the “Effective Date” posted at the  top of the Policy. We may revise and update this Privacy Policy if our practices change, as  technology changes, or as we add new NHW Applications or Communication Services or change  existing ones. If we make any material changes to this Privacy Policy or how we handle your  personal information, you will know either because (a) the Effective Date of this Privacy Policy  will change or (b) we will provide you with a copy of the updated Privacy Policy that includes an  updated Effective Date. By accessing the NHW Applications or interacting with us after the  Effective Date, you are deemed to consent to our then-current Privacy Policy for information  captured after the Effective Date of that Privacy Policy. 

Disputes. 

If you choose to visit the NHW Applications your visit and any dispute over privacy is subject to  this Privacy Policy and our Terms of Use including limitations on damages, resolution of  disputes, and application of the laws of the United States and the State of Tennessee. 

No Rights Of Third Parties. 

This Privacy Policy does not create rights enforceable by third parties or require disclosure of  any personal information relating to users of the NHW Applications. 

Contacting Us. 

If you have any questions about this Privacy Policy, or the practices of the NHW Applications  and Communication Services, please write to us at: 

Office of the General Counsel 

Attn: Privacy Coordinator 

N Home Warranty 

12243 Queenston Blvd., Suite I 

Houston, Texas 77095 

©2023 N Home Warranty. All rights reserved.